Certificate In Meet and Greet Officer
Over time, trends in the food and beverage business are evolving. Additionally, the needs and demands of customers are growing. As a result, a number of new occupations and specialties have emerged that require professional training and education to meet the new requirements. One such position is that of a greeter. An important role in the hospitality sector is played by a meet and greet officer. They are in charge of greeting clients and holding meetings.
Ninja Teck provides advanced hospitality management training as well as a certificate program in meet and greet officers. Professional credentials for front desk and reception jobs are provided by this course. Working directly with customers is part of the front desk duties. Public relations, visitor relations, front desk management, and complaint handling are all part of the role. Many meet and greet officers are needed for large commercial hospitality establishments, such as restaurants, hotels, resorts, cruise lines, etc., in order to accommodate the large number of patrons with varying needs. The three-month meet and greet officer training certificate is eligible for those who have completed the tenth grade.
Certificate In Meet and Greet Officer Course Details
The candidates are given in-depth knowledge of communication and management with customers. At the same time, practical training is given with professional skills. Students get to learn skills like:-
- Front office handling- Front office handling encompasses data management and managing calls and questions etc. Data oversight and front office handling techniques are provided to the students.
- Telephone etiquette: Answering magazine calls for reservations, inquiries, grievances, etc., is a significant aspect of front desk management. Students learn how to handle a lot of phone calls and interact with clients in a professional manner.
- Inquiry handling: The meet and greet officers respond to and resolve any inquiries. As a result, students learn how to handle inquiries, solve problems, and effectively communicate information. Safety and first aid in the event of an emergency are frequently neglected by meet and greet police. Consequently, students
- Front area management: This includes managing the establishment's entrance, front office, and reception. In order to interact with clients effectively, students are taught personality development and front desk management techniques.
- Computer Knowledge: The computer is used for all data management. Because of this, students are taught the fundamentals of digital communication and administration via computers.
- Writing emails and letters: The front office is responsible for sending, receiving, and managing emails and letters. Students learn how to send, receive, sort, and store mail as a consequence. Additionally, they learn how to draft letters.